Website Privacy Policy

Mortgage Salad Ltd t/a 55Plus is committed to protecting the privacy and confidentiality of all individuals and takes its responsibilities regarding the security of data very seriously. We abide by the rules of the UK General Data Protection Regulation (UK GDPR) upheld by the Information Commissioner’s Office (ICO) and are authorised and regulated by the Financial Conduct Authority (FCA) to advise and arrange Lifetime Mortgages, Home Reversion Plans and Buy to Let.

We collect web usage information when you visit our website including information such as the date, time, page viewed or searched relating to your browsing activity. Where you have provided personal data we may collect web usage information to enable us to build a demographic profile.

We may also use web usage information to create statistical data regarding the use of our website and to assess the effectiveness of marketing campaigns and services.

When you visit our website we may store some information (commonly known as a cookie) on your device. Cookies are pieces of information that a website transfers to your device to store and sometimes track information about you. You do not have to accept cookies — you can change the settings on your browser to accept, reject or notify you when a cookie is set. All cookies used by this website are used in accordance with current UK Cookie Law.

Strictly necessary cookies are required for the operation of our website. Like most websites, our site uses Google Analytics to track anonymous user interaction so we can improve our content — none of this information personally identifies you to us.

We do not take responsibility for the privacy policies or practices of other sites, even where you access them using links from our website. You are advised to read the privacy notice of other websites prior to using them.

As a brokerage, we only collect information from you so that we can advise on and arrange Lifetime Mortgages, Home Reversion Plans and Buy to Let products that may be suitable for you. In the financial services industry this is called fact-finding.

The types of information we may collect include: contact details, occupation, income and expenditure, credit details, mortgage requirements, existing policies, solicitor’s details and bank details. We may also collect sensitive personal data such as medical information where required to arrange equity release on your behalf.

We will only use your data in ways that you would reasonably expect. We use it to research the market on your behalf, provide you with personalised illustrations, complete applications with the relevant lender, review the suitability of an existing plan, and to assist with handling any complaint.

We will not sell, rent or disclose your personal details to any third parties, except:

• when required to do so by law;
• in response to a valid legal request by a law enforcement officer or government agency;
• when you have explicitly or implicitly given your consent.

If you have any comments or concerns regarding our privacy policy please contact us at rob.ashurst@55plus.co.uk.